Beoordelingen
Restaurant La Terrasse O2 - Rose & Lulu
Last evening, my friend and I visited this restaurant and were initial...
Last evening, my friend and I visited this restaurant and were initially pleased with the atmosphere and service. However, we encountered a serious issue regarding food allergies. My friend cannot consume gluten, so we specifically asked for both the menu and the allergen information sheet to ensure everything would be safe. We carefully reviewed the options and selected dishes that, according to the information provided, were gluten-free. Unfortunately, the food that was served contained wheat—an ingredient that was not mentioned in the allergen guide. This caused my friend significant stress and dissatisfaction, as consuming gluten can lead to serious health problems for them. We understand that mistakes can happen, but when it comes to allergens, accuracy is critical. We hope the restaurant takes this seriously and reviews their allergy labeling to prevent this from happening to others.
Last evening, my friend and I visited this restaurant and were initial...
Last evening, my friend and I visited this restaurant and were initially pleased with the atmosphere and service. However, we encountered a serious issue regarding food allergies. My friend cannot consume gluten, so we specifically asked for both the menu and the allergen information sheet to ensure everything would be safe. We carefully reviewed the options and selected dishes that, according to the information provided, were gluten-free. Unfortunately, the food that was served contained wheat—an ingredient that was not mentioned in the allergen guide. This caused my friend significant stress and dissatisfaction, as consuming gluten can lead to serious health problems for them. We understand that mistakes can happen, but when it comes to allergens, accuracy is critical. We hope the restaurant takes this seriously and reviews their allergy labeling to prevent this from happening to others.